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Meet our team

Shorai Dzirambe Queen’s Nurse – Director & Health and Social Care Quality Consultant
Shorai is a Registered Learning Disabilities Nurse with more than 26 years’ experience in Health and Social Care. This includes working for the NHS, Local Authority, private and charitable providers. Services that she supported included care homes without nursing, nurse-led care homes, domiciliary care (i.e., Supported Living, home care and live in services). 22 years of her experience were within management and quality and compliance roles. Her experience includes working with people living with epilepsy, behaviours of distress, mental health, dementia, autism to mention a few. Shorai was awarded a Queen’s Nurse Award by Queen’s Nurse Institute for delivering and making a commitment to deliver high standards of care in the community. She strongly believes that every person should receive excellent care, treatment and support regardless of where they live, their gender, background etc. Shorai is known for her sound comprehension of the legal and regulatory framework applicable to Health & Social Sector and regulated services, coaching approach, positive attitude, producing results and attention to detail.
She is also a public speaker, Trustee of a children’s charity, Suicide Prevention Champion, an Accreditation Assessor with the Personalised Care Institute (PCI), a Best Interest Assessor, a NICE Quality Standards Advisory Committee member, PCI Ambassador and Registrant Panellist for the Nursing and Midwifery Council.

Abigail Mafuta – Clinical Lead and Health and Social Care Quality Consultant
Abigail joined Steps2Quality as our Clinical Lead in 2019. With a background in nursing, Abigail brings with her extensive experience in the Health and Social Care sector.   Her experience includes acute nursing, primary care as a nurse prescriber, secondary care and recruitment as a senior manager.  She has worked continuously in a variety of roles and locations for over 19 years, including working with a number GP practices as a nurse practitioner.
Her success in the recruitment and management roles were faced with difficulties of budget cuts, framework changes and pay cuts. Abigail is an asset to our organisation as she brings a wealth of management and clinical skills required when supporting our team and customers.  
Outside of work, Abigail is a wife, mother and enjoys socialising, travelling, gardening and singing.   
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