Quality compliance within Heath and Social Care is critical to all providers of care. There is a legal obligation for providers to be compliant with legislation and a business need to deliver excellent care and support.
We work collaboratively with our clients and their stakeholders. When we work with you, we become part of your team and will support you within an agreed framework. Our flexible approach allows us to respond immediately, create a personalised service and build a positive rapport with you and your staff teams.
The support we offer vary from helping you to develop and implement sustainable, robust and bespoke quality assurance processes to further developing your existing systems. Your team will receive verbal, face to face, telephone, zoom, Skype and written feedback throughout the process. We conduct announced and unannounced mock inspections based on Care Quality Commission (CQC) Key Lines of Enquiry (KLOE) and undertake specific audits as part of the quality assurance support.
We offer a FREE consultation service as well as an audit based on ONE of the CQC KLOEs.